What Information We Gather and Why
When you register, we collect your name, email address, mobile number and account credentials. If you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to verify the payment and match it to your account — we do not store
-
1
your full mobile wallet PIN. Device data such as your browser type, IP address and session timestamps are logged automatically to keep your account secure and detect any unusual access attempts. If you reach our support team, the conversation history is retained so we can follow
-
2
up accurately. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash, Easypaisa and Raast is limited to what those services need to complete your transaction. We retain account data for as long as your account is active and
-
3
for a further period required by applicable law in jurisdictions where our service is available. You may request a copy of your data or ask us to delete it at any time by contacting our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.